1. Products
Products in vegania.ee are divided into product categories by product group (eg “Berry”).

Products from all groups are visible by clicking the PRODUCTS link on the menu.

2. Adding Products to the Shopping Cart
Clicking on the product image will give you a more detailed product description. Find the right product and add it to the shopping cart by clicking “ADD TO CART“.

You can view the contents and cost of your shopping cart by moving the shopping cart icon at the top right of the cursor.

In the shopping cart, you can change the quantity by pressing “+” or “-” respectively. It is possible to remove products from the shopping cart by pressing the cross-shaped icon.

3. Formalizing the purchase transaction
In the shopping cart you can see the selected products, quantity and price. Press the “PROCEED TO CHECKOUT” button to go forward

For billing, enter the correct information about the buyer (name, phone, email address). All goods will be charged for the transport according to the chosen mode of transport. More detailed information on transport options and prices is provided in the footer under the link “DELIVERY“.

Choose a payment method – we use www.maksekeskus.ee payment solution, which allows you to pay for the order with all bank links used in Estonia. We also offer the opportunity to pay by invoice.

Accept the Terms of Sale and confirm your order by clicking the “PLACE ORDER” button.

By placing an order, the sales transaction is deemed to be concluded, the order invoice is displayed. Order invoices are also sent to the email address entered by the customer. Attachments also have a separate invoice as a .PDF document.

4. Payment for the order
The order will be executed only after the payment has been made and the funds have been transferred to the account of the company operating the web shop.

On Vegania.ee you can pay by bank account with Swedbank, SEB, Luminor, LHV, Coop Bank, Poco and Pocopay bank links and with Visa, Mastercard and Maestro.

The web shop is the chief processor of the personal data, the webstore transmits the personal data necessary for the execution of payments to the authorized processor Payment Center AS.

All payments are made in euros and deducted in euros from the payer’s account.

5. Delivery of goods
The goods are shipped to the nearest Omniva or Itella Smartpost parcel terminal all over Estonia. By prior agreement, the buyer can pick up the goods himself, in which case we will send the respective e-mail to the buyer when the goods are ready for delivery. Orders with a value of more than € 75 will be delivered to the customer at the nearest parcel terminal free of charge.

Commodity direct delivery – 0 €

Ordering goods at Omniva parcel machine – € 2.99
By ordering the parcel machine, the products arrive within 1-5 working days, not longer than 10 days from the order fulfillment.
When the parcel arrives at the parcel terminal, an SMS message with the location of the parcel terminal and the door code is sent to your mobile phone.
More information: www.omniva.ee

Ordering goods at Smartpost parcel machine – € 2.99
By ordering the parcel machine, the products arrive within 1-5 working days, not longer than 10 days from the order fulfillment.
When the parcel arrives at the parcel terminal, an SMS message with the location of the parcel terminal and the door code is sent to your mobile phone.
More information: www.smartpost.ee

Goods will be posted within 1-3 days after payment.

All goods arrive at the customer after placing the order and making the payment within 10 days at the latest.

6. Returning Products and Submitting Claims
The company operating the online store is responsible for the compliance and defects of the products on the web shop vegania.ee. The deadline for submitting complaints is 2 years (see “Terms of Sale”). The buyer has the right to turn to the Consumer Protection Board for the protection of his interests.

Vegania.ee is always interested in finding a quick and mutually satisfactory solution to the problem. Please contact us by writing to info@vegania.ee, together we will find a solution!

7. Confidentiality
Access to personal data is a web shop for those who can access personal information in order to resolve technical issues related to the use of the online store and provide customer support services.

The web shop implements appropriate physical, organizational, and IT security measures to protect personal information from accidental or unlawful destruction, loss, alteration, or unauthorized access and disclosure.

The web shop is the chief processor of the personal data, the webstore transmits the personal data necessary for the execution of payments to the authorized processor Payment Center AS.

The transfer of personal data to authorized processors of the web shop (eg transport service provider and data hosting) takes place on the basis of agreements concluded with the web shop and authorized processors. Authorized processors are required to ensure appropriate safeguards for the processing of personal data.

Buyer has the right to request deletion of his / her data from vegania.ee.

8. Contact
If you have any questions, please contact us at (in Estoinian) +372 5902 0997  or write in English info@vegania.ee.

We will reply within 24 hours.