Processing of personal data
The chief processor of the personal data of the online shop vegania.ee is Toidu Kuivatamise OÜ (registry code: 14052101) located in Pärnu county, Tori , Oore , Metsavahi 86812, phone +372 5902 0997 and e-mail firstname.lastname@example.org
What personal data is being processed
name, phone number and email address;
Bank account number;
cost of goods and services and payment data (purchase history);
For what purpose is personal data processed
Personal data is used to manage customer orders and deliver goods.
Purchase history data (purchase date, merchandise, quantity, customer data) is used to compile an overview of purchased goods and services and to analyze customer preferences.
The bank account number is used to return payments to the customer.
Personal data such as e-mail, phone no, customer name are processed to resolve issues related to the provision of goods and services (customer support).
The web store user IP address or other network identifiers are processed as a web shop for providing information society services and for making web usage statistics.
The processing of personal data takes place for the purpose of performing a contract with the client.
The processing of personal data takes place in order to fulfill a legal obligation (eg accounting and settlement of consumer disputes).
Recipients to whom personal data are transmitted
Personal data is transmitted to the online store’s customer support to manage purchases and purchase history and resolve customer problems.
The name and phone number will be sent to the transport service provider and / or the supplier of the goods selected by the customer if the goods are shipped by the supplier.
If the online store accounts are provided by the service provider, the personal data is transferred to the service provider for accounting purposes.
Personal data may be transferred to information technology service providers if this is necessary to ensure the functionality or hosting of the online store.
Security and access to data
Personal data is stored on Zone.ee servers located within the territory of a Member State of the European Union or the countries associated with the European Union. Data may be transmitted to countries whose data protection level the European Commission has assessed as sufficient and for companies that have a privacy shield framework.
Access to personal data is a webshop for those who can access personal information in order to resolve technical issues related to the use of the online store and provide customer support services.
The Web Store implements appropriate physical, organizational, and IT security measures to protect personal information from accidental or unlawful destruction, loss, alteration, or unauthorized access and disclosure.
Toidu kuivatamise OÜ is the chief processor of the personal data, Toidu kuivatamise OÜ transmits the personal data necessary for the execution of payments to the authorized Maksekeskus AS.
The transfer of personal data to authorized processors of the web store (eg transport service provider and data hosting) takes place on the basis of agreements concluded with the online shop and authorized processors. Authorized processors are required to ensure appropriate safeguards for the processing of personal data.
Getting to know and correcting personal data
Personal data can be accessed and corrected in the online shop user profile. If the purchase is made without a user account, you can access the personal information through the customer support.
Withdrawal of consent
If the processing of personal data is carried out with the consent of the client, the customer has the right to withdraw the consent by informing the customer by e-mail.
Personal data will be deleted when you close an online store customer account, unless such records need to be stored for accounting or consumer disputes.
If the online store has been purchased without a customer account, the purchase history will be retained for three years.
In the case of disputes relating to payments and consumer disputes, personal data shall be kept until the claim is fulfilled or until the expiry of the limitation period.
Personal data necessary for accounting purposes shall be kept for seven years.
You must contact customer support by email to delete personal information. The request for erasure shall be answered no later than one month and the period for erasure shall be specified.
An application for the transmission of personal data by e-mail shall be replied to within one month at the latest. Customer support identifies the identity and informs the person
Disputes related to the processing of personal data are resolved through customer support (e-mail: email@example.com). The Supervisory Authority is the Estonian Data Protection Inspectorate (firstname.lastname@example.org).